TaskApp FAQ

Questions deserve
clear answers.

Everything you need to know about tasks, TaskRunners, payments, safety and getting started.

What is TaskApp?+
TaskApp connects people who need tasks completed with TaskRunners who are ready to help.
Who can post a task?+
Anyone who needs help with a legitimate task can use the platform, subject to the applicable account and safety requirements.
Who can become a TaskRunner?+
People who want to earn by completing tasks can create an account and complete the required verification process.
How does payment work?+
TaskApp is designed to protect task payments through escrow-style handling, with funds held until the agreed task is completed.
What is TaskKeep?+
TaskKeep helps an active task continue when additional agreed expenses or requests come up by providing a structured way to add protected funds.
Can I track a TaskRunner?+
Real-time location visibility is available for applicable tasks, helping you stay informed during the task.
Can I call my TaskRunner?+
TaskApp supports in-app messaging and voice/video communication.
Is verification required?+
TaskApp uses verification features to improve trust and safety. Additional verification may apply to certain users or sensitive tasks.
Is the iPhone app available?+
The iOS version is coming soon. The Android app is available now.
What happens if something goes wrong?+
Use the platform’s support and communication channels to raise an issue. You can also contact support@jointaskapp.com.
Can I edit my task?+
Task details can be managed according to the task’s current status and platform rules.
Can businesses use TaskApp?+
Yes. TaskApp can support practical business errands and operational tasks where the task is permitted by the platform.
How do I get started?+
Download the Android app, create your account, and follow the onboarding steps.
How do I contact support?+
Email support@jointaskapp.com or use the Contact page.
Is TaskApp available outside Nigeria?+
TaskApp is launching in Nigeria first. Availability in additional markets can be added as the platform grows.